REFUND POLICY

At TRIBE, we strive to ensure that every client is satisfied with our services. However, we understand that circumstances may arise where a refund is necessary. We have developed a transparent and fair refund policy to address such situations.

If you are unsatisfied with our services for any reason, you may request a refund within 3 DAYS of the service delivery date. To initiate the refund process, please contact our customer support team with your request and provide details regarding the reason for your dissatisfaction. We will review your request promptly and work with you to resolve the issue.

It's important to note that certain conditions may apply to refunds. Refunds are typically issued for unused portions of prepaid services or in cases where our services did not meet the agreed-upon standards. However, refunds may not be available for services that have been fully rendered or for situations beyond our control, such as changes in project scope or client preferences. Our goal is to find a mutually satisfactory solution to any concerns or issues you may have, and we are committed to providing exceptional customer service throughout the refund process.